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California Privacy Notice

Effective Date: October 14th, 2021

Overview

This California Privacy Notice supplements our Privacy Policy and applies solely to California residents. It is provided in accordance with the California Consumer Privacy Act (CCPA) and describes your rights and our practices regarding personal information.

Orion Software, LLC defines personal information broadly as data that identifies, relates to, describes, or is reasonably capable of being associated with a California resident. This notice excludes employee data and publicly available information.

Personal Information We Collect

In the past 12 months, Orion Software has collected the following categories of personal information:

CategoryExamples
IdentifiersName, email address, IP address, account credentials
California Customer RecordsPayment card details, billing address
Commercial InformationPurchase history, transaction data, loyalty program data
Internet / Network ActivityBrowsing behavior, search history, device identifiers
Geolocation DataGPS coordinates, WiFi triangulation, IP-based location
Sensory InformationRecorded customer service calls
InferencesPreferences and characteristics drawn from the above data

Sources of Personal Information

  • Directly from you — account registration, purchases, and communications
  • Automatically — via browser, device, and tracking technologies
  • Third parties — including social networks such as Facebook and Google when you log in or share content

How We Use Your Information

We use the categories of personal information listed above for the following business purposes:

  • Account creation, personalization, and order fulfillment
  • Fraud detection, security investigations, and risk assessments
  • Customer support and service-related communications
  • Advertising, marketing campaigns, and rewards programs
  • Legal and regulatory compliance
  • Enforcement of our Terms of Service and third-party agreements
  • Analytics and service improvement

For full details, see the How We Use Your Information section of our Privacy Policy.

Sharing Your Information

We disclose personal information to the following categories of third parties:

  • Affiliates and subsidiaries
  • Restaurant and delivery partners (for order fulfillment)
  • Service providers and contractors (hosting, analytics, fraud detection, etc.)
  • Marketing and advertising partners
  • Ad networks (for targeted advertising across platforms)
  • Analytics providers
  • Social networks (for personalized advertising)

Sale of Personal Information

In the past 12 months, Orion Software has sold the following categories of personal information to third parties:

  • Identifiers (e.g., unique device IDs, hashed email addresses)
  • Commercial information (e.g., purchase history)
  • Internet and network activity data
  • Inferences drawn from the above

California residents have the right to opt out of the sale of their personal information. See the Your CCPA Rights section below for how to submit a request.

Your CCPA Rights

If you are a California resident, you have the following rights under the CCPA:

Right to Know

You may request that we disclose what personal information we have collected about you, including the categories of information, the sources, the business or commercial purposes for collection, the categories of third parties we share it with, and the specific pieces of information we hold.

Right to Delete

You may request that we delete personal information we have collected from you, subject to certain exceptions (such as information we are required to retain by law, or information necessary to complete a transaction).

Right to Opt Out of Sale

You may opt out of the sale of your personal information to third parties at any time. To submit an opt-out request, email info@orionsoftware.co with the subject line "California Opt-Out."

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not deny services, charge different prices, or provide a different level of quality because you exercised a privacy right.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We will require written proof of the agent's permission and may verify your identity directly before processing the request.

Submitting a Request

To exercise your rights, contact us using one of the methods below. We will verify your identity before processing any request and respond within 45 days as required by law.

By Email

info@orionsoftware.co

Use subject line: "California Privacy Request"

By Mail

Orion Software, LLC

44 W Broadway, Ste 230

Eugene, OR 97401

United States

Minor Protection

Orion Software does not sell the personal information of consumers under the age of 16 without affirmative authorization — consumers between 13 and 16 must opt in directly, and consumers under 13 require opt-in authorization from a parent or guardian.

If you believe we have inadvertently collected personal information from a minor, please contact us at info@orionsoftware.co immediately.

Contact Us

For any questions about this California Privacy Notice or our data practices, please reach out:

Orion Software, LLC

44 W Broadway, Ste 230

Eugene, OR 97401

United States

info@orionsoftware.co